Mark 02

Customer Thermometer for VSA & BMS

1-click ratings for BMS & VSA tickets

TAP Partner
Description

Customer Thermometer allows you to ask recipients for feedback by clicking a single icon inside any type of email. Add 1-click icons (of your choice) to the footer of your ticket threads OR add them to your ticket closure email. Track feedback against multiple VSA and BMS Fields, including ticket ID, primary tech and contact. The moment a recipient clicks an icon, feedback is registered. There is no additional “click to answer a survey” step.
Closed loop with BMS - see your ratings and comment back within your ticket - trigger new workflows.
This simple process ensures our response rates always amaze our customers. Setup in minutes.
Grab a free unlimited trial today.

Category
Developer
  • Name: Mark Copeman
  • Company: Customer Thermometer
  • Website: http://www.customerthermometer.com
  • Contact Developer
  • Summary
  • Customer Thermometer for VSA & BMS
  • Released on January 25th, 2017
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