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Webroot Kaseya Cloud Module

Deploy and Manage Next-Gen Security

TAP Partner
Description

The Kaseya Module offers powerful features including deployment management, dashboards, discovery of Webroot endpoint agents, agent commands, actionable alerts and threat history. This module is designed to optimize operational costs of Webroot® Business Endpoint Protection management via the Kaseya VSA platform. Further releases will add increased automation, efficiency features, and reporting. The Module is designed to be extremely easy to install, requiring only a few clicks. It’s intuitive to use, with helpful hints throughout, however we recommend you read through our guide before deployment. Includes MAC OS support.

Version 1.5.19261.1
Release Date: September, 2019

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Kaseya Module Quick Start Guide
Module Download Link
Integration Overview
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Class
Developer
  • Name: Holly Kreider
  • Company: Webroot
  • Website: http://www.webroot.com
  • Contact Developer
  • Summary
  • Webroot Kaseya Cloud Module
  • Version: 1.5.19261.1
  • Released on January 26th, 2018
  • Reviews

    Webroot Kaseya Cloud Module has no reviews.

    Discussion
    Gravatar for Aaron Elliott
    Aaron Elliott over 1 year ago

    All I seem to get is "This Tenant is not registered!!!" after installing....

    Gravatar for Andrew Streetman
    Andrew Streetman about 1 year ago

    When will we see the next release of the plugin?

    Gravatar for Nick
    Nick 10 months ago

    are there documents for upgrading the module for existing installs? what about for on-premise

    Gravatar for Andrew Streetman
    Andrew Streetman 10 months ago

    Nick, 

    We just installed the new plug in on our SaaS server. Just went through the same process as before uploading the VSAZ file and registering with VSA. 

    Not sure for on prem, as our on prem VSA server doesn't have Webroot clients. 

    Gravatar for Craig Papke
    Craig Papke 10 months ago

    Nick - If you still need any assistance, please contact me:  cpapke@webroot.com

    Thanks!

    Gravatar for Eugene
    Eugene 10 months ago

    Tiny heads up on an issue I ran into:

    I had an older copy of the vsaz file in my Downloads folder so the latest download got renamed. Due to the different name of the file the installation failed w/ the following error message. Once I removed the older versions and re-downloaded it, now with the normal name, it worked just fine.


    Gravatar for Jason Bachman
    Jason Bachman 4 months ago

    When trying to install the v1.5 module for SaaS envrionment, I am getting the error "Object reference not set to an instance of an object".


    Gravatar for Craig Papke
    Craig Papke 4 months ago

    Please remember to reach our to Webroot Support for any technical difficulties.   1-866-254-8400

    Gravatar for Eugene
    Eugene 4 months ago

    Jason Bachman - I gotchu

    Correct me if I am wrong but you have multiple copies of the same file in your downloads location, such that Windows adds a (#) to the file name. Change the file name to be the original name and that should clear it up.

    Gravatar for Jessica Chindemi
    Jessica Chindemi about 1 month ago

    I was able to complete the installation on our SaaS instance of Kaseya without issue. My only concern now is that this module does not contain the functionality I've had with it in the past.

    We previously had the on-prem version of Kaseya and our Webroot module allowed us to toggle between managing/assign keys at the org level and at the machine group level. We used Orgs to differentiate contract levels and each client was a separate machine group within that with a unique site key. We can no longer organize our VSA that way if we want to manage Webroot through the SaaS module.

    We also previously had the option to configure Webroot to auto-install through the Webroot module. This option is missing in the SaaS module.

    These were both crucial functions and not having them now is a pretty big deal. Is there a different version of this module I should be using?

    Gravatar for Craig Papke
    Craig Papke about 1 month ago

    Jessica - Would you please contact me at cpapke@webroot.com?  I'd be happy to help any way I can with the SaaS module.  Unfortunately, the discussion board on AE doesn't allow for me to see your email address or contact information.