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Dell Warranty Lookup

Lookup Dell Ship and Warranty dates


Would you like to have Dell ship dates and Warranty Expiration dates in Kaseya so you can use it in reports?
Script relies on 2 custom fields that must be created before script is imported (or must be edited to use different fields). The default field names are "Warranty Exp" and "Purchased Date".
Script downloads a series of vbs scripts to 1) get system info, make a Dell API call, and then save the result to file 2) parse the result for a Ship Date (If no Ship Date is found, the script will stop here) and 3) parse the result for a Warranty Expiration Date. These results are then used to populate their respective custom fields. Can report using $DellWarranty$

  • Name: Chris Amori
  • Company: ClubMSP/Virtual Administrator
  • Website:
  • Contact Developer
  • Summary
  • Dell Warranty Lookup
  • Released on March 23rd, 2018
  • Reviews
    Gravatar for andrey gonzalez
    by andrey gonzalez on June 13th, 2019

    works perfect, recommended. thanks Chris Amori for this script.

    Gravatar for Bill Hogan
    by Bill Hogan on September 21st, 2018

    Thanks guys! Warranty Master wanted $59/month for this info. A quick tweak to drop in field names and I'm set to go! MUCH appreciated!

    Gravatar for Justin Saffell
    Justin Saffell 11 months ago

    Just started using the script.  I found that in the usage documentation the second paragraph recommends creating a custom field called Date Purchased, but in the script the procedure is trying to write to field Purchased Date.  Once I got that straightened out, so far it has been running great.

    Gravatar for Chris Amori
    Chris Amori 11 months ago

    Justin, thanks for catching that typo!    The instructions that come up when you download it are correct, so this must be in the .txt file inside the ZIP.    I will locate that, fix it, and re-upload as soon as I can.  Glad you figured it out!

    Gravatar for Chris Amori
    Chris Amori 11 months ago

    File uploaded, might take a day or two to get approved!  Thanks again!

    Gravatar for Cliff Peterson
    Cliff Peterson 10 months ago

    Do you have to setup your own account with Dell first to get access to the Warranty API?

    Gravatar for Chris Amori
    Chris Amori 10 months ago

    @cliff, No we took care of that for you!   

    Gravatar for Chris Amori
    Chris Amori 5 months ago

    Guys, PLEASE don't forget to link the fields in Lines 30 and 41.  It will show as FAILED if you don't.

    Gravatar for Mitch Smith
    Mitch Smith 4 months ago

    Does this work with hosted VSA?

    Gravatar for Chris Amori
    Chris Amori 4 months ago

    @Mitch Smith,  Absolutely.  Even Hosted Kaseya can create custom fields.

    Gravatar for Mitch Smith
    Mitch Smith 4 months ago

    Thanks Chris.  I created the fields (they match the default script) and imported the script.  ran the procedure (successfully) and then ran an audit.  first a "Latest "  then tried the "system"  the fields are not populating.  am I missing something or doing something wrong?  Is it a time thing that it takes time to populate the fields?

    Gravatar for Chris Amori
    Chris Amori 4 months ago

    Did the script run without errors?    Make sure that those fields are linked in the script itself.   Feel free to email directly to chris at

    Gravatar for  Julius McGee
    Julius McGee 4 months ago

    This is a dumb question. How do you install this on my Kaseya?

    Gravatar for Cliff Peterson
    Cliff Peterson 4 months ago

    I was told on Reddit and ITPP that CludMSP doesn't really exist any more and things "haven't been updated for years".  Is this true?

    Gravatar for Chris Amori
    Chris Amori 4 months ago

    I think they have us confused with someone else..   ClubMSP is part of VirtualAdministrator, and we have been going strong for over 10 years, helping partners with Kaseya and providing access to our script library.     Our library contains lots and lots of scripts, some old, some new.   The big difference between us and everyone else, is that we keep the major scripts updated EVERY WEEK!   This is done by our full-time script admin...  That is all he does!

    Please send me the links to those references so I can set them straight!   Thanks for letting us know!   Chris.

    Gravatar for Chris Amori
    Chris Amori 4 months ago

    @Julius,    You should be able to unzip the file, and import it into your Agent Procedures.   If you need some help, why don't you reach out to me and we can do it together.   Just email me directly at chris at