DELL Computer Drivers Update

Automate DELL Drivers on Dell Computers


Kaseya script to update an DELL computers silently with the latest DELL drivers for that computer using DELL Command Assist 3.2.1
1. Validates if the system is not a server and is an DELL computer
2. Downloads and installs DELL Command 3.2.1
3. Determines if user is logged in or not and asks the user permission to update. If yes, update and ask to reboot, if no, re-run in 24 hours.
4. If user is not logged in, install, update then reboot.
5. Stages the computer to run and install updated drivers silently. Saves log files to c:\ktemp\dcu.log
6. Updates the procedure log during script execution as to verbose status of updates0

Change script line #20 with your own custom message to display to user. There maybe a character limit and if you exceed that, the script will not save and you will get an error

  • Name: Datalyst
  • Company: Datalyst, LLC
  • Website:
  • Contact Developer
  • Summary
  • DELL Computer Drivers Update
  • Version: 1.0
  • Released on September 23rd, 2019
  • Discussion
    Gravatar for 12 months ago

    I get an error upon import.

    The file you are trying to import is not formatted correctly. It contains invalid XML.


    Gravatar for Datalyst
    Datalyst 12 months ago

    Worked for me but open the XML in notepad, select all, copy and paste in that import window instead and see if that works for you.

    Gravatar for 12 months ago

    I get this error.


    Gravatar for Datalyst
    Datalyst 12 months ago

    ok.  Let me re-submit a new XML file to Kaseya.  May take a bit for them to approve and post.

    Gravatar for 12 months ago

    Imports successfully but after running procedure I get error "Failed THEN in step 3 (Line 18)"

    Gravatar for 11 months ago

    You give up?

    Gravatar for Jack McEvoy
    Jack McEvoy 9 months ago

    Unable to import this xml. I'm getting the same error as Samuel. I've tried pasting from notepad too. 

    Gravatar for MarkD
    MarkD 9 months ago

    For your errors:

    There are a few ampersands on the Body and Procedure lines.  Change the "&" to "&" in both sections, there are 3 in total, and this should validate.

    Gravatar for Glen Ebbage
    Glen Ebbage 9 months ago

    Thanks for the input MarkD but it still wont import after those 3 changes for me.

    Gravatar for Glen Ebbage
    Glen Ebbage 9 months ago

    I take that back. The file also had a line of text at the top which when removed allowed it to import.

    Well done MarkD !!

    Gravatar for Josh Niezgoski
    Josh Niezgoski 9 months ago

    Mine worked after removing the line that says Computer is a "DELL" system. I removed the quotes around it.

    Gravatar for Mike Moniz
    Mike Moniz 9 months ago

    It took all 3 changes from Mark, Glen and Josh to work for me:

    DELETED top line:
    This XML file does not appear to have any style information associated with it. The document tree is shown below.

    "&" with "&" all 3 of them

    <Parameter xsi:type="StringParameter" name="Comment" value="Computer is an DELL system. Continuing..."/>

    Good job Mark, Glen and Josh!

    Gravatar for Mitch Smith
    Mitch Smith 8 months ago

    did all three.  still getting error when importing or copying. any other suggestions?

    Gravatar for Mitch Smith
    Mitch Smith 8 months ago

    got it.  I missed the ; after &amp

    Gravatar for 8 months ago

    I used command update and checked the drivers needed before I ran the procedure and there were 7 Drivers needed.  I then ran the procedure.  I waited 2 hours for the completion.  I then restarted the PC.  I then ran command update again and the same 7 drivers were listed again as needing installation.  The procedure was listed as a success in kaseya when running.  I am not really sure where I went wrong. 

    Gravatar for Kim
    Kim 7 months ago

    I made the changes and ran the procedure just fine on my test laptop. But it appears that it only installed the critical updates and not the recommended ones. Is there any way I can change that so that both the critical and recommended updates get installed via Dell Command Update?

    Gravatar for 6 months ago

    Can someone please post the working script?