Cisco Umbrella (OpenDNS) Diagnostic Test

Run Support Tool without Connecting


This Agent Procedure can be used to submit the Diagnostic Tool's result for support cases. It cURLs down the Windows diagnostic tools directly from OpenDNS. From there it passes the switches to run it silently and output the results to the Agent Temp folder. Two things to note: the script passes "-c --erc" to force the tests to run, sometimes the tracerts can take a long time or fail and resulting in no data returned. Thus, the "-c --erc" was added. The script has a variable embedded and will add a prompt in the VSA module to input the domain in which you want to test against.

  • Name: Nick
  • Company: The Network Support Company
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  • Summary
  • Cisco Umbrella (OpenDNS) Diagnostic Test
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  • Initially Released October 8th, 2019
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