Requests for Automation

Report for Clients

I'd like to have a report to give my clients weekly. This report would include information for each machine with the agent on it. Name, uptime, AV status/last scan, HDD space available and used, RAM, Processor, general machine health, etc. Maybe something that can let us show/hide certain information. Just something to show clients that may not submit many tickets that we are monitoring them and taking preventative steps to keep their company optimized. I'd like to be able to output an excel file to an email and have each company in different tabs or be able to run the report per company.

Discussion
Gravatar for Lance Tenhoopen
Lance Tenhoopen 10 months ago

Agreed. Client facing reports helps perception of value. Login/logout reports as well for PC's residing on domain (event ID 7002/4264, etc)

Gravatar for James Sanders
James Sanders 10 months ago

I second this request.  Client-facing reports...

Details

  • 16 Votes
  • 2 Comments
  • Open for over 1 year
  • Created by James