Requests for Automation

Report - Tickets closed per tech in a week

I am looking for a report that shows me (for a week): - Number of open tickets per queue - Number of tickets closed, per assigned tech - Percentage of total closed tickets out of all open tickets, assigned and unassigned

Discussion
Gravatar for Pieter Jorritsma
Pieter Jorritsma 9 months ago

is this for Kaseya VSA or BMS?

Gravatar for Sarah Courtney
Sarah Courtney 9 months ago

This is for Vorex (BMS)

Details

  • 0 Votes
  • 2 Comments
  • Open for 9 months
  • Created by Sarah Courtney