Requests for Automation

Assistance with Ticket Form

Hi, using the form created with Afrin Shoukath at Kaseya. I made a change to remove some fields from the form so users cannot them, but we have a different form for IT where we can see them if needed. Almost everything works except the Notes tab is missing when creating a Service Desk ticket in VSA. Can you please guide me to what is missing? I can provide copies of before and after my changes. Thanks, Mike

This request was archived: PS Informed of Request

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  • Request Archived
  • 0 Votes
  • 0 Comments
  • Open for 8 months
  • Created by ptg@prometrika.com