Requests for Automation

Service Desk Ticket Summary

I am looking for a ticket summary based on our Service Desk. I would like it to be a chart that shows how many tickets were opened over a length of time. So maybe a 12 month span show Open vs. closed. I vision a line or bar chart that show open in one color and closed in another. We would like this to give to Administration to understand the demands of the service desk.


Service Desk Ticket Summary has no comments.


  • 1 Vote
  • Open for about 3 years
  • Created by Amy Middendorf